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Services:Support:Ad Hoc SupportWhen an ‘Ad hoc’ client requires our assistance we will be there to set them on the right path again by providing remote or onsite support as needed. Where we are able to access your network remotely we bill in 6 minute increments (1/10ths of an hour), providing fast and economical support. For onsite visits in central London we charge a minimum of 1 hour (from £70) and thereafter in 6 minute increments. Within central London we don’t charge travel time and will keep a record of work done to assist with future problem resolution. This is ideal for clients who have very minimal IT support requirements and need occasional access to expert back-up without financial commitment, or for companies that have some inhouse expertise but require occasional specialist assistance. |
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